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Online Resumes with "contact center"




Energetic, Insightful, Multi-dimensional Leader

Knowledgeable business professional with 15 years experience directing operations and service delivery in diverse functional areas. Recognized for leadership ability, developing well-functioning teams to maximize efficiency, and good critical thinking and problem resolution skills. Key operational strength areas include: system analysis; operations; process improvement; maximizing the use of technology; and managing for ...

Ideal Companies: Apple, Mini, Qualcomm, Intuit, Salesforce.com, or a smaller startup company with lofty goals

Tags for this Online Resume: operations management, process improvement, employee development, project management, contact center, Six Sigma, business analysis, technology implementation, business requirements, system integration, process design, cross functional collaboration

more than just a phone monkey

Tags for this Online Resume: Variable Annuities, NASD Series 6, Registered Representative, LOMA, Annuity, Financial Services, Customer Contact Center, Call Center

IT Director

Nabil Jacob is a seasoned Senior Manager with over 20+ years of business and Information Technology and leadership roles in top-tier organizations, solution development and delivery, business development, practice development and management experience in the Federal, Public Services and Financial Services, Telecom, Utilities, and Healthcare industries. Nabil has extensive experience in eBusiness, CRM, ERP, Supply Chain...

Ideal Companies: Microsoft, Cisco, Intel, Deloitte, GE

Tags for this Online Resume: Contact Center, Voice, Speech Recognition, CRM

Call Centre Operations Professional

Ideal Companies: Apple, Lexus, Mercedes

Tags for this Online Resume: Call Center, Manager, Operations, Director, Quality

Support Executive With Vision

Ideal Companies: Small to Mid Companies with a solid product and/or service.

Tags for this Online Resume: Customer Service, Call cetner, Contact Center, Telemarketing, Tele-Sales

Customer Contact Center Manager / Call Center

Management professional with experience in call center management, retail management, and hospitality management

Ideal Companies: Sears, American Express, SAS, Citigroup, Campus Partners

Tags for this Online Resume: Management, Call Center, Customer Contact, Customer Service, Sales, Manager, Professional, Business, Leader, Training

Kjell Nordstrom meets Malcolm Gladwell

Internationally experienced management professional with outstanding relationship management skills, exceptional implementation focus, and creative approaches to solving complex business issues.

Ideal Companies: Salesforce.com, Apple Computers Inc., Janus

Tags for this Online Resume: client relations, strategic planning, relationship management

the call center guy

Great communicator on what is important in a call center operation

Ideal Companies: AMEX, USAA, Fidelity

Tags for this Online Resume: Contact Center, Call Center

From the Jack Welch school of Leaders

The key strengths that I possess for success in this position include, but are not limited to, the following: • Provide exceptional contributions to customer service for all customers. • Strive for continued excellence. • Strong communication skills. • I am a self-starter. • Eager to learn new things. You will find me to be well-spoken, energetic, confident, and personable, the type of person on whom your custom...

Ideal Companies: CSX, AT&T, The Coca-Cola Co, Ford Motor Co, Verizon Communications, Wachovia, Blue Cross and Blue Shield of Florida, Johnson & Johnson, American Express, Citigroup

Tags for this Online Resume: Customer Service Manager, Director, Call Center Manager, Call Center Director, Customer Service Director, Area Manager

A new inspiration in leadership

Personable and experienced go getter possessing excellent inside and outside customer relations.

Ideal Companies: Brown and Forman Ford Motor Co.

Leslie Johnson

Continuous learning and contributions to companies that value employees. I have a broad background in operations, colleague development, training and recruitment, along with problem and conflict resolution.

Ideal Companies: Pharmaceutical, Healthcare, Business Development, Customer Service

Tags for this Online Resume: Management, Training, Call Center, Operations

Client Relations Diva

I am a highly focused executive with twenty-nine years of experience in Fortune 100 Companies, providing a background in Financial Systems, Telecommunications, IT, and Business Consulting. I have proven leadership in implementation and software development, business and strategic planning, national program management and funding, product development and implementation, financial systems business solution design and larg...

Ideal Companies: FEMA, USAA, Duke Energy, Marriott

Tags for this Online Resume: Program Management, service relations, account relations, technical project management, direct, service, operations, vice president, accountability, manages oters