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Online Resumes with "Toshiba Dish Network"
Atlanta GA Healthcare & Medical Customer Support & Call Center Director Resume
As Director of Global Call Center Operations for Philips Healthcare Informatics, my focus was driving customer satisfaction, delivering a world class customer experience utilizing Best Practice process, while leveraging and creating tools. Analyzing metrics and data sets, using Lean Sig Sigma methodology I was able to bring together four support centers internationally, and deliver a unified global customer experience. I’m...
Ideal Companies: Philips Healthcare, GE, Siemens, Toshiba. Dish Network
Tags for this Online Resume: Atlanta, Marietta, Medical Case Manager, Medical Call Center Management, Healthcare Manager, Call Center Director, Field Service Operations, Customer Support, Program Manager, Program Director, Strategy Creation, merger and aquisition, alpharetta, crm, best practice, telephony, roswell, duluth, johns creek, Lean six sigma
