Description
Operations support and sales expert with deep experience in management leveraging previous experience in Healthcare Product Implementation to re-enter marketplace delivering sold results. Stellar communication skills, establishing trust in customer and delivering clear and concise information to staff across levels. Educate client personnel and maintain safe, comfortable, supportive environment for clients throughout sales and implementation lifecycle. Participate in and accountable for designated aspects of departmental and procedural quality improvement. Collect and document information accurately and in timely manner and assist in follow-up. Identify and rectifying hardware and software problems.
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| National Aeronautic Association | Director, Awards & Events | 1/2014 - 8/2014 |
| (Confidential) | Planner | Presenter | Consultant | 10/2004 - Present |
| Unitarian Universalist Congregations | Director of Music | 1/2001 - 6/2011 |
| Advanced Professional Practice Management Systems, Inc | Principal | Healthcare IT Sales | Product Implementation | 10/1988 - 4/2008 |
Education
| SCHOOL | MAJOR | YEAR | DEGREE |
|---|---|---|---|
| Project Management Institute | Certified Associate Project Manager (CAPM) | 2014 | Certification Degree |
| International Institute of Event Management | Event Planning | 2013 | Certification Degree |
| Marquette University | Dentistry | Medical Degree | |
| Duke University | Biomedical Engineering | Bachelor Degree | |
Social Media
| TYPE | TITLE | URL | DESCRIPTION |
|---|---|---|---|
| Blog | On the Path | media url | Healthcare Software Development Blog |
Accomplishments
Highlights:
• Successfully solicited software and hardware across 25 medical, dental, and physical therapists clients by promoting and marketing vertical market software supporting medical and dental practice requirements to automate medical billing and upgrading existing systems. • Facilitated seamless and accurate transfer of records by presiding over installation of medical billing hardware and software systems for new clients. • Spearheaded successful training of client personnel on new systems. • Enhanced cash flow and reduced Account Receivables through close collaboration with staff developing strategies for recovery of outstanding balances and prevention of overdue balances.
Job Skills
Keywords
Responsibilities
Performed business analysis, hardware and software evaluations, and practice management assessments for physicians, dentists, and physical therapy practices. Spearheaded financial recovery by identifying mismanagement issues and designing strategies reversing unproductive trends.
