Over 20 years of Production Support, operations support in a 7/24 shop supporting current production using a scheduling package tier one support

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	Contractor / Freelance	9/2008 - Present
INFORCROSSING	Contractor / Freelance	6/2008 - 9/2008

SCHOOL	MAJOR	YEAR	DEGREE
CONTINENTAL ACADEMY	HIGH SCHOOL	2004	High School/GED Degree

Highlights:

Train all new employees or have taken operators and made them able to fix abends on the own with-in three to four months, including JCL concepts. CA7 products have used for over 10 years and know scheduled and temp change jobs to run, hold, change submit times or use overrides for special inputs or programs.

Companies I like:

24/7 Shop that using a scheduling package to run there production

CA7/CA11,ZEKE/ZEBB

• JCL NDM SUPERTRACS
• CA7/CA11 ZEKE/ZEBB
• JOBTRAC ON-CALL COVERAGE
• CICS
• DB2
• IBM UTILITIES
• CICS INFOMANAGEMENT
• DB2 ABEND ANALYST
• IBM UTILITIES JES2 JES3

Production control, Production Support Analyst, Technical Support Analyst in the support of current production running using a scheduling package like CA7/CA11, ZEKE/ZEBB, OPC, CONTROL M/D and JOBTRAC Fix any related abends and restarting to normal EOJ