Become a team member at an employer and use my experience and knowledge to help them obtain their goals.

COMPANY	POSITION HELD	DATES WORKED
Verizon	Individual Contributor	6/2006 - 10/2009
Verizon Data Services	Manager	6/1995 - 6/2006
Verizon Data	Entry Level	6/1988 - 6/1995

SCHOOL	MAJOR	YEAR	DEGREE
National Louis University	Business Management	1993	Bachelor Degree

Highlights:

20+ years in positions of increased responsibility in cutting edge technology. Focused on profitability, teamwork, agility, creativity, quality, and customer focus. Motivate and develop workforce to sustain high productivity levels. • Operational performance • Facilities planning / maintenance • Budgeting / cost containment • Quality assurance • Business process improvement • Indoor air quality investigations • Employee and labor relations • Capital projects / capital improvements • Workforce planning • Interpersonal and team-building skills • Training and development Certification Courses Taught for BOMA and IFMA Operations and Maintenance, Ethics is Good Business, Technology for Facility Management, CFM Exam Review, Environmental Health and Safety Issues, Law and Risk Management, Fundamentals of Real Property Administration, Asset Management, Facilities Planning and Project Management, Fundamentals of Facility Management

Electronics, supervision, finance, safety, OJT instructor, vocational-adult education, pilot training, PC skills, meteorology, architectural drafting, HVAC, fire alarms, building automation, indoor air quality, uninterruptable power systems (UPS), infrare

• facility
• maintenance
• UPS
• IAQ
• training
• power

• Operational performance • Facilities planning / maintenance • Budgeting / cost containment • Quality assurance • Business process improvement • Indoor air quality investigations • Employee and labor relations • Capital projects / capital improvements • Workforce planning • Interpersonal and team-building skills • Training and development