To save a company millions of dollars a year in travel and labor expense by providing, managing and monitoring reliable conferencing and presentation systems.

COMPANY	POSITION HELD	DATES WORKED
Empire Blue Cross Blue Shield	Manager	2/2002 - 10/2009
Christopher Moore Media Services	Contractor / Freelance	2/2000 - 1/2002
CREDIT SUISSE / FIRST BOSTON AND CHASE BANK (corporate headquarters)	Individual Contributor	1/1999 - 1/2000
MORGAN STANLEY, DEAN WITTER	Contractor / Freelance	1/1997 - 12/1999

SCHOOL	MAJOR	YEAR	DEGREE
School of Visual Arts	Media/Communications	1981	Certification Degree
Hartwick College	Psychology	1977	Associate Degree
Worcester Polytechnic Institute	Electrical Engineering	1975	Associate Degree
Trinity School	High School/College Prep	1972	High School/GED Degree

TYPE	TITLE	URL	DESCRIPTION
Book	The Holy Bible		The Manufacture's handbook
Website	Lynda.com	http://www.lynda.com	Online training on just about every software in existence.
Website	LinkedIn	http://www.linkedin.com/in/chrismooremedia	The best, most comprehensive business networking site there is.
Website	Digital Photography Review	http://www.dpreview.com	Comprehensive, unbiased reviews of all emerging technology in the photography and imaging industry

Highlights:

• Provided dependable, reliable video and audio conferencing support saving the company several million dollars a year in unnecessary travel expenses and downtime. • Introduced remote control and monitoring of room technology utilizing e-Control technology saving over $500K per year in unnecessary labor costs. • Analyzed extent of water damage to expensive equipment and, after appraisal of vendor bids resolved the problem saving company over $250K in replacement costs. • Scrutinized and audited vendor bids and saved the company thousands of dollars in unnecessary charges and inflated projections. • Developed customized software internally and used it to schedule multiple conference rooms. By doing this internally, we did not have to invest in outside solutions saving the company several thousands of dollars. • Prevented inadvertent user errors by revising and reprogramming of control system interfaces. Result: error-free user operation of control systems which enhanced user-friendliness and user’s comfort level with technology. • Conceived, developed and designed PowerPoint programs and conducted conference technology training workshops. The attendees became proficient with the systems and their comfort level increased substantially. • Developed a proactive review and maintenance program utilizing Room Function Status Logs (which I designed). As a result, potential problems were intercepted and meeting technology success exceeded 95%. • Rapidly diagnosed problems and determined root causes. The speed with which I did this dramatically minimized impact to meetings and, in many cases, prevented it altogether. • Trained, delegated, motivated, mentored and developed a technology support staff. Their additional contributions enhanced the overall level of service and support that the company depended upon. • Integrated Centra and Collaboration technology into overall communications / training infrastructure. This expanded the options that employees had available to them to communicate better and do their jobs more efficiently.

Companies I like:

Canon, Nikon, Polycom, General Motors, Hospitals, Tandberg, LifeSize, Sony, Panasonic, Oxford Health, Medco

Technical- Ability to create and read construction drawings of multiple disciplines
Data Networking - LAN / WAN
SQL Database Management/Architecture and Business Intelligence
Classroom Setup and Planning
Search Engine Optimization (SEO) Techniques & Search Engine Marketing (SEM) Campaigns
Vendor Management
MS Excel, Word and Power Point
Budget and Planning Management
Professional Development and Coaching
Technology/Needs Assessments
Audio conferencing
Video Conferencing
Audio
Video
Microsoft Office Suite
Adobe CS3 Suite
Graphics Production
Photography
PowerPoint Design
Presentation Skills
Lecturer/Presenter
Media Production
Staging

• conferencing
• audio visual
• video
• training
• presentation
• Polycom
• video conferencing
• Media production
• Photography
• PowerPoint
• Microsoft Office Suite
• Adobe CS3 Suite
• Management
• Leadership
• Directing
• technology
• audio
• audio conferencing
• Tandberg
• Crestron
• Extron
• ClearOne
• Vortex
• Integrated Rooms
• e-Control
• WellPoint
• Empire Blue Cross Blue Shield
• Canon
• Nikon
• Sony
• Leica
• software
• collaboration
• medical
• illustration
• imaging
• digital
• analog
• design
• graphics

Audio / Video Conferencing Engineer with 15+ years of experience enabling corporations to enhance communication objectives in dynamic, adaptive, competitive environments, exceptional competence in diverse audio / video team development and leadership. Remarkably effective in creation of state of the art communications infrastructure using collaboration and conferencing tools. Superior technology, system design, project management, and systems integration skills. Superb ability to bridge the gap between the end user and engineering staff. Senior Video / Conferencing and Meeting Support Engineer Managed, coordinated and supervised global multi-point conferencing. Worked with IP-based controls and video / audio bridge software, integrated media systems, Crestron controls e-Control, vendor management, inventory acquisition, maintenance and operation. Expertise includes • Video and audio conferencing • Presentation technology and design • Conference management software • Management and leadership skills • Training • Conference scheduling • e-Control and system integration • Vendor relations • Proactive maintenance systems