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Summary
Extensively experienced and goal-oriented Executive Regional Manager with a demonstrated track record of leading employees, volunteers, sponsors and customers to successfully implement strategic goals. Proven expertise in creating long-lasting partnerships and promotions, allowing all involved parties to benefit from synergistic relationships. Talented leader directing employees of all skill levels to support achievement of overall corporate goals and objectives.
Job Details
Highlights:
Junior Achievement Summit Awards, multiple years Onalaska Festivals 'Woman of the Year' Holmen School District 'Friend of Education"
Keywords
Responsibilities
CAREER EXPERIENCE
SLB of Rochester LLC, d.b.a. Panera Bread, Southern Minnesota – Western Wisconsin, 2008 – present.
Regional Catering Marketing Manager: Developed, implemented and maintained consistent presentation of Via Panera Catering, meeting both Corporate and Franchise standards. Planned and developed relationships between regional corporations and individual cafes to build a solid base of new and returning customers. Created marketing promotions to fit within corporate standards while meeting specific needs of individual communities. Worked with Franchise Owner, General Managers, management staff and associates to insure clients received consistent, high quality catering.
Key Achievements:
Increased Via Panera Catering sales by 15% in ten months, three times the average growth rate for the entire corporation.
Created successful relationships between specific businesses/organizations and individual cafes.
Built existing customer base to exceed 600 active catering customers, including strong base with pharmaceutical representatives.
Created and implemented Social Media Marketing plan, increasing local depth of awareness of Panera brand.
Junior Achievement of the Upper Midwest, Southeast Minnesota and Western Wisconsin, 1999- 2008
District Manager
Directed all aspects of operation, including financial management functions, development of monthly/quarterly financial statements, financial forecasts, and budgets. Promoted programs throughout schools, developing partnerships with community businesses and classrooms. Recruited volunteer base to work within classrooms, ultimately serving 10,000+ students in the ‘07-‘08 school year. Responsible for all fund raising and development activities, insuring funding was available to provide JA programs. Interacted with the Board of Directors and President concerning all aspects of the operation.
Key Achievements:
Increased program offerings by 400% in eight years.
Increased revenue by 226% in eight years.
Built consistent program offerings in 45 facilities, 11 school districts.
Built long-lasting partnerships between local businesses and schools, including program funding and volunteers.
Key Note Studios, Onalaska, Wisconsin, 1990 - Present
Owner
Provide quality music lessons on a variety of instruments for students of all ages.
Key Achievements:
Built successful teaching facility, beginning with rented space and one piano to multi-staff and instrumental offerings.
Developed graded theory and literature curriculum to meet the needs of student development.
Enable students to comfortably enjoy music at a variety of levels, including beginning student levels through semi-professional levels.
Boatworks Restaurant, Radisson Hotel, La Crosse, Wisconsin, 1987-1988.
Dining Room Manager
Responsible for all aspects of dining room service. Worked closely with the Chef and kitchen staff to insure fine dining experience for all guests. Maintained appropriate staffing levels, implemented training programs, achieved sales and cost containment goals.
Key Achievements:
Succeeded in stabilizing staffing levels, minimizing turnover.
Worked closely with the Chef to develop menu items, daily specials, resulting in growth of customer base and improved customer satisfaction.
Ponderosa Steakhouse, Inc., Chicago area, 1983 - 1988
Executive Manager
Responsible for all aspects of steakhouse management, including $1.25 million in revenue, physical assets of $1.5 million, multiple subordinate managers, 45+ hourly staff personnel.
Key Achievements:
Consistently met all company standards in food preparation and service, human resource demands, customer service needs, and expense management.
Was awarded the Striving for Excellence award for implementation of NCR computer and cash register systems.
Was awarded Caribbean Cruise for highest increase in sales while effectively balancing costs.


