Only interested in positions in GA I am a a results-oriented Operations Manager with over 15 years of experience in Credit Card Collections, Large Call Center Operations, and Retail Management. Six-Sigma trained with an extensive background in Process Management, Capacity Planning, Goal Setting, Predictive Dialer Optimization, and composing Federally Regulated Policies & Procedures for collections. I am seeking a positionw with a dynamic company where my skills and abilitiesl will maximized to add value to the company's bottom-line.

Highlights:

• Operations Manager
• Collections Manager
• Call Center Manager
• Six Sigma BlackBelt
• Director of Operations
• Senior Manager