Industry:Customer Service Manager |
Location:Farmingdale, NY |
Education Level:Bachelor |
Will Relocate:No |
Summary
A visionary professional with a unique blend of expertise in operational management, Union/Labor policies and human resources contributing to delivering the highest standards of commitment to cost- containment, efficiency and service reliability while following Core Competencies. Utilizing the newest business strategies with a traditional work ethic and 21 years experience.
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| KeySpan Energy | Manager | 5/2005 - 7/2008 |
| KeySpan Energy | Manager | 1/2002 - 5/2005 |
| KeySpan Energy | Individual Contributor | 1/1997 - 1/2000 |
| KeySpan Energy | Individual Contributor | 1/1995 - 1/2002 |
| KeySpan Energy | Entry Level | 1/1988 - 1/2002 |
Education
| SCHOOL | MAJOR | YEAR | DEGREE |
|---|---|---|---|
| SUNY at Farmingdale | Management Technology | 2009 | Bachelor Degree |
| SUNY at Farmingdale | Business Administration | 2008 | Associate Degree |
| Farmingdale High School | Academic | 1971 | High School/GED Degree |
Job Details
Highlights:
Awarded the 2004 and 2005 CEO award for demonstrating excellence in the core competencies of Customer Satisfaction, Safety, and Diversity. Inducted into the Sigma Beta Delta Honor Society 2008Companies I like:
Job Skills
Keywords
Responsibilities
I have 21 years in Customer Service, Labor Relations, Operations Management, & Human Resources. I have experienced the deregulation of N.Y. utilities, a state take-over, & two mergers. Versatility, flexibility, & ability to work with enthusiasm with constantly changing priorities is how I work on a daily basis. I possess an invaluable mixture of old school work ethics combined with the newest business techniques. I will be an asset to any organization.




