Effectively consult with front line benefits and demonstrate value and build commitment to the clients. Manage accurate account administration. Over 20 years in Management.

COMPANY	POSITION HELD	DATES WORKED
MetLife	Manager	10/1996 - 3/2005
Avondale Federal Savings Bank	Director / VP	10/1985 - 1/1996

SCHOOL	MAJOR	YEAR	DEGREE
Belford	Business Adminstration	2006	Bachelor Degree

TYPE	TITLE	URL	DESCRIPTION
Website	comcast	http://comcast.net	News Business Developing Stories

Highlights:

FedEx is deeply committed to providing quality service to all of their customers, both external and internal. Internally, FedEx recognizes and rewards employees who exhibit excellent performance through the Bravo Zulu Award to express gratitude for their willingness to go above and beyond the call of duty. The FedEx Employee Benefits Department has applied the Bravo Zulu concept to the recognition to the FedEx vendors who exhibit exemplary performance through their Quest for Quality Spotlight Awards program. In keeping with this philosophy, the FedEx Employee Benefits Department is committed to optimizing the value of the benefits available to employees and their family members. FedEx can only be successful through robust partnerships with their vendors. Employee Benefits actively encourages this partnering through the Quest for Quality vendor recognition which rewards specific vendors and their individual representatives for outstanding service to FedEx. 1999 - Two Quality Awards for Process Improvement 2000 - Quality Award for Customer Service 2001 - Quality Award for Account Management 2002 - Quality Award for Account Management 2003 - Quality Award for Account Management

Companies I like:

AON, Hewitt, Gallager, cigna

Conduct New Hire Orentation Classes and prepare New Hire Packets
Vendor Management
2007 MSOffice: Word, Excel, PowerPoint, Outlook
Budget and Planning Management
Professional Development and Coaching
Client Manager
Attend and setup benefit fair for the Client
Traveled 65% in a year
Key in the preparation and presentation of annual, finalist and new business
Project Manager
Customer Financial Reporting
Annual Audit
Consult with Client with plan changes and the cost of the changes
Owning the Account
Advocate
Interview New Hires
Provide ongoing training
Manage Branches Compliance

• Implementation
• Operations
• Account Management
• Consultant
• Presentations
• Dental
• Disability
• Life
• reporting
• Plan Changes
• Advocate
• Word
• Excel
• Lotus
• Powerpoint
• Audit
• Service
• Manage
• Hire
• Travel
• Projects

Act as a liaison to coordinate and interface with our teams and the Client to assure all administrative,contractual,claim system, financial systems and our technical support areas are delivered in accordance with the Clients highest expectations and contractual obligations.