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Summary
Senior Postion in an Insurance Company or Professional Services firm focused on Business Process Transformation or Public Sector opportunities.
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| (Confidential) | Director / VP | 2/2006 - Present |
| Sienna Consulting | Director / VP | 2/2002 - 1/2006 |
| Zurich Financial Services | Executive | 1/1997 - 2/2002 |
| CNA Financial Services | Executive | 11/1977 - 12/1996 |
Education
| SCHOOL | MAJOR | YEAR | DEGREE |
|---|---|---|---|
| Project Management Institute | Project Management | 2008 | Certification Degree |
| Hammer Institute | Business Process Reengineering | 1999 | Certification Degree |
| Kellogg Graduate School of Business | Executive Leadership | 1998 | Certification Degree |
| Penn State University | Human Resources | 1977 | Master Degree |
| Penn State University | Law and Political Science | 1971 | Bachelor Degree |
Job Details
Highlights:
• Established the corporation’s insurance vertical, securing more than $8M in consulting revenue with new clients by leveraging extensive business development expertise within the insurance industry. Also developed BPO revenue of $1 million/year. • Developed and implemented transformational operating architectures for 5 clients, resulting in reducing operating expenses 5-8% and increasing revenue 10+%. • Expanded service offerings for existing insurance clients from solely IT solutions to business transformation, business process reengineering/management, and introduction of emerging technology, resulting in a robust, comprehensive practice. Expanded sector clients from 2 to 14. • Transitioned solution expertise to the Public Sector, Federal Systems working within DOL, DOJ, VA, PBGC, and SEC. Currently have pending proposals for $180 Million for DOL, $50 Million for PBGC, and $30 Million for DOJ. • Directed the implementation of a reinsurance system for several international insurers, to assess treaty experience and pricing adequacy. Resulting in direct savings of ceded claims of $55 Million USD • Created transformational operating architectures to support several clients’ transformational business strategies. This included plan and project development across people, process, technology, sourcing strategy and change management. Reduced clients operating costs 25%/annual on average: Client companies included Hanover Insurance, Hartford Insurance (Life), One Beacon Insurance, Liberty Mutual. • Architected and executed the merger of five separate insurance companies under one operating system to create Zurich North America; initiated new operating processes including imaging, automated workflow, intelligent decision-making, metrics, and activity-based cost analysis that saved $150M in operating expenses within one year of the announced merger. • Successfully controlled costs and expenditures by developing and implementing the Shared Services operation and systems platform. Direct annual savings of $60 Million/yr in operating expenses • Successfully implemented SAP on time (14 months) and under budget ($22 Million Budget- $19 Million project costs. • Developed Shared Services operation consisting of Agreements, Activity Based Costing, Reporting, Budgeting, Forecasting, etc. Resulted in reducing annual corporate expenses from 32% of revenue to 19% • Developed Financial Forecasts for two multi-billion dollar merger integrations pre/post merger including financial and SOX compliance audits post merger. Achieved targeted results in both merger integrations.Companies I like:
Job Skills
Keywords
Responsibilities
I have managed all facets of the insurance value chain, and developed in-house as well as implemented COTS technology. My domain expertise has helped me be successful in close deals with firms as well as acting as an Program Executive to ensure committed to delivery in the Consulting space. As an insurance senior executive for Life, Health, P&C, Commercial and Personal I had responsibilities for delivering service through 2500 employees and managed $150 M budget



