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Successful Client Project Manager
I attain and exceed business objectives by increasing productivity of organizations, people, and processes using client relationship management, project management, organizational development implementation, and program management expertise. Creative and consultative, with extensive change management, business process, and communication/presentation experience.
Program Manager
About Me
Industry: |
Management & Business |
|---|---|
Occupation: |
Program Manager |
Highlights: |
Increased contract retention rate by 100% in one year. Implemented enterprise-wide programs in multiple Fortune 100 organizations. Wrote a copyrighted implementation book. Presented to audiences of hundreds in North and South America. |
Education level: |
Bachelor |
Will Relocate: |
No |
Location: |
Mendon, MA |
Work Experiences
1/2008 - 1/2009
Human Capital Institute
Individual Contributor
- Improve sales and retention rate by creating client support processes for a start-up training company.
4/2005 - 1/2008
SkillSoft
Individual Contributor
- Restructure the Channel Reseller implementation processes to improve training sales and customer satisfaction. Design, implement, and measure corporate learning programs supporting Fortune 500 clients. Manage the creation of e-Learning courses using formal Project Management practices. Manage the creation of e-Learning courses using formal Project Management practices.
1/1989 - 1/1995
