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The Get It Done of Administrative Assistants
Conscientious, organized, efficient, capable to prioritize and multi-task numerous projects, teachable/trainable, hard-working, detail and goal driven, solution focused, pro-active, self-starter professional with extensive experience in administrative and clerical related matters which include high level document production, confidential correspondence creation and maintenance, and customer service responsibilities.
Executive Secretary
About Me
Industry: |
Clerical & Administrative |
|---|---|
Occupation: |
Executive Secretary |
Ideal Companies: |
United Steelworkers |
Education level: |
Associate |
Will Relocate: |
No |
Location: |
Pittsburgh, PA |
Major Responsibilities
Excellent Time Management skills, able to meet deadline and multi-task.
Work Experiences
1/1997 - 5/2008
National City
Individual Contributor
- Duties include the following: developing, maintaining and performing new and established processes and activities to provide administrative support to: Assistant Vice President and (7) Property Managers. Directed the preparation of records, such as notices, minutes, processed invoices (10,000) for payment, and memorandums for Manager. Handle confidential and/or sensitive material within the corporation. Possess experience with SARC, and MSAC systems, SLIM32, Access, Excel, Outlook, Power Point, Internet, and Word.
1/1991 - 12/1996
National City Bank
Individual Contributor
- Coordinated and directed office services, such as departmental records, gathered and prepared reports, personnel, and housekeeping, to aid Vice President of Facilities Management. Analyzed operating practices and procedures to create new or to revise existing methods. Used discretion when screening visitors, and telephone calls, relaying confidential information, planning and organizing workload to ensure established priorities.
1/1989 - 12/1990
National City Bank
Individual Contributor
- Responsibilities included assisting the manager and staff in all administrational duties. Creates and maintain files, monitor budget, travel arrangements, personnel salary reviews and grade level adjustments. Assist manager in the formulating of operational procedures. Scheduled appointments, provided information to callers, read and routed incoming mail. Greeted visitors, ascertained nature of business, and conducted visitors to appropriate personnel.
1/1986 - 12/1988
National City Bank
Individual Contributor
- Performed duties relating to employee benefits, provided customer service, and scheduled meetings for managers, monitor health care plans. Answered employees’ questions, recorded employee enrollment in benefits and group insurance programs. Explained and interpreted company insurance programs to employees, dependents and retirees. Completed or verified information on application forms submitted by employees. Filed records of claims and filled out cancellation forms when employees left company service. Coordinated the annual open enrollment process, assembled information packages for our region. Also was responsible for employee discount information to various discount clubs: Sam’s Club and amusement parks here in PA, OH and other surrounding areas.
Education
Skills
| Skill | Rating |
|---|---|
| Interpersonal Skills 4 Stars |  |
| Verbal Skills 4 Stars | |
| Leadership 3 Stars | |
| Coaching and Influence 3 | |
| Time management and Org 4 | |
| Problem Solving 4 | |
| Interpersonal Skills 4 | |
| Written Skills 3 | |
