Self driven Customer Service Rep extremely motivated to provide outstanding and memorable customer service and support.

COMPANY	POSITION HELD	DATES WORKED
State of Nevada	(Confidential)	8/2002 - 7/2007
Mash Village	(Confidential)	1/2002 - 7/2002
Community Services for Disabled	(Confidential)	6/1996 - 12/2001
Bryant & Stratton College	(Confidential)	3/1990 - 9/1995

SCHOOL	MAJOR	YEAR	DEGREE
Buffalo State College	Social Work	1997	Bachelor Degree
Erie Community College	Humanities	1993	Associate Degree
Bryant & Stratton College	Accounting/Bookkeeping	1992	Trade School Degree

Highlights:

Extensive customer contact; Cold Sales CallsTelemarketingCustomer SupportOffice & Administrative OperationsExcellent writing skillsAccounting/Bookkeeping skillsRecruiting/Placement experienceCase Management Assessments-Vocational/Social

Companies I like:

Airlines, Virtual Call Centers, Customer Support

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• work from home
• telecommute
• independent contractor
• Customer
• Support
• Virtual
• Call

-Consistently offered proposals to enhance client service programs. -Out performed my co-workers in providing top notch customer service.