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Battle-Tested Optimist
Seasoned retail manager with 24 years' experience, including store management, operational training and education, national and global product management, and team building. Known for excellence in meeting challenges, improving company bottom line, and navigating choppy waters.
Manager
About Me
Industry: |
Merchandising, Purchasing & Retail |
|---|---|
Occupation: |
Manager |
Highlights: |
>> Created and operated a successful product and merchandising team, a dramatic shift away from what had been a company-wide silo mentality.>> Spearheaded a cultural shift to centralized purchasing, away from a local approach. Successfully managed the field's change pain, and the shift engendered flexibility in the company's asset-based financial planning. Efficiency savings topped $5M annually.>> Re-mapped the vendor grid from regional to national, enabling efficiencies throughout the supply chain.>> Expanded high-profit assortment through the hiring and support of trendspotters and specialists.>> Negotiated and improved vendor terms throughout the US as well as Canada, Mexico, Argentina, and Colombia. Particularly effective during times of highly-publicized financial difficulties for the Company.>> Regular procedural and advisory communications with stores constituted company's nascent Training and Education Department, which later became a fixture of the retail operation.>> Opening manager of a 15,000 retail specialty store in the Washington DC area. Opening occurred eight days before Christmas, with a minimally-experienced staff of 40. Store was a tremendous success out of the box. |
Ideal Companies: |
Mondavi Center, Nugget, ITunes, Real Networks, Borders |
Education level: |
Associate |
Will Relocate: |
No |
Location: |
Davis, CA |
Major Responsibilities
Created and implemented a successful 20-member product purchasing and merchandising team.
Business champion and change manager for a seismic corporate shift from local to centralized purchasing.
Work Experiences
3/2007 - 6/2007
Caiman Holdings
Executive
- Opened and Operated Caiman's newly-created office in West Sacramento, CA. In charge of creating and managing the team that would handle all product and marketing for its Tower.com e-commerce site. Reported to owner.
12/2002 - 1/2006
MTS Inc. (Tower Records)
Executive
- Oversaw all product related-isses, including purchasing, allocation, vendor management, database, research, assortment, and returns. Teamed with CFO to manage asset-based financing. Managed 20-menber product team. Reported to CEO.
7/1997 - 12/2002
MTS Inc. (Tower Records)
Director / VP
- Product lead for core business (music). Championed and implemented tools for store-level purchasing, such as priority purchasing system, auto-replenishment, vendor-assisted inventory plans, and returns pick-lists. All audio and accessory vendor negotiations and maintenance. Member of the operations action group, a troubleshooting group dedicated to identifying and solving field issues relating to product, presentation, personnel, and procedure.
2/1989 - 6/1997
MTS Inc. (Tower Records)
Manager
- Overhauling and improving store purchasing and procedure issues. Regular liaison between main office and stores as de facto training and education department. Made regular improvements in the retail pricing grid, balancing market forces and internal profit need. Ongoing alteration of vendor roster, as better terms and reliability were assured.
4/1982 - 1/1989
MTS Inc. (Tower Records)
Manager
- Store operations at all levels. Worked as a clerk, receiver, shift manager, department manager, assistant manager, and store manager.
Worked with customers, handled purchasing, merchandising, personnel and administrative issues, and local outreach.
4/1977 - 10/1982
L.C. Scarlett Ranch
Manager
- Ranch foreman. Involved with all aspects of bringing crops to market, including irrigation, cultivation, pest eradication, harvest management, and general maintenance.
9/1976 - 2/1979
