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JD Powers & Associates type customer service.
Dependable, dedicated, self-starter, high energy, interfacing or phone communicator, detail and people oriented.
Loan Officer
About Me
Industry: |
Accounting & Finance |
|---|---|
Occupation: |
Loan Officer |
Highlights: |
Established a partnership agreement with Trophy Homes on behalf of Fieldstone Mortgage. Best Balanced Team for JP Morgan Chase Home Equity Lending Dept. Oversaw the customer service reporting systems for Chase as a make-ready for the JD Powers Certification. Executive chairperson over communications, marketing & membership for one of the Employee Network Group for JP Morgan Chase. Volunteer participant as a credit advisor for the WOW initiative held at the Reliant Center. |
Ideal Companies: |
Bank of America, Capital One, Countrywide |
Education level: |
Associate |
Will Relocate: |
No |
Location: |
Houston, TX |
Major Responsibilities
Helping individual(s) purchase the American Dream "Homeownership"
Helping individual(s) with less than perfect credit - improve their credit situation.
Work Experiences
2/2006 - 8/2007
Fieldstone Mortgage Co
Individual Contributor
- Responsibilities include soliciting real estate loan applications from self generated and referral sources, realtors, leads, etc for Texas and Louisiana. Establish partnership relationships with home market sources. Originate Conventional and FHA loans. Maintain client consultation and realtionship through mortgage process. Maintain mortgage loan pipeline averaging $1.2mm
3/1996 - 1/2006
JP Morgan Chase/Bank One
Manager
- Responsible from management of assigned unit. Handle performance feedback. Extensive client, ventor and inter-dept contact. Maintained credit policies & procedures with ability to approve some decisions outside established guidelines. Ensure efficient scheduling and workflow with other units. Managed, trained coach, hired, lead, and motived teach of 10 Loan Officers to achieve the highest productivity among peers. Team averaging per month, per lender approx 2.4mm. Extended Hrs manager for 3 consecutive years.
2/1990 - 3/1996
Otha T Carpenter, Attorney at Law
Individual Contributor
- Drafted petitions, motions, orders, interrogatories, deposition questions, wills, briefts, deeds, contracts, bankruptcies, and other legal documents required for P.I, Federal, Criminal, Civil & Corporate cases & Family matters. Filed documents at appropriate court. Initiated service process. Interview clients, Participated in Voir Dire. Research and litigation support.
Education
2000
Specialist Degree
Bank One Managerial/Supervisory College
- management/supervisor
1991
Associate Degree
North Harris County College
- Criminal Justice
