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RssAssistant General Manager

determined, leader, hardworking, dedicated, love a challenge

General Manager

Charlotte, NC

About Me

Industry:

Management & Business

Occupation:

General Manager

Ideal Companies:

State Farm Insurance, MetLife, Red Lobster, Olive Garden, Lone Star, Outback
 

Education level:

Bachelor

Will Relocate:

Yes

Location:

Charlotte, NC

Major Responsibilities

financial, customer service

Work Experiences

6/2004 - 2/2008

Bob Evans Restaurant

Manager

  • * General Manager for 10 months * ServSafe Certification * Completed extensive 14 week management training program * Ensure customer satisfaction * Responsible for running shift * Ensure food being served is of high quality * Control food, variable and labor costs * Interview/Hire applicants * Train new employees * Responsible for ordering and receiving products * Maintain store cleanliness

2/2003 - 7/2004

Wachovia/FirstPlace Staffing

Entry Level

  • * Human Resources Call Center representative * Answered calls for the Travel Services Call Center * Data entry * Packed and unpacked files for departmental moves * Prepared items for mass mailings * Receptionist * Sorted mail * Scheduled conference rooms ADMINISTRATIVE ASSISTANT 02/2003 – 05/2003 * Department: Retail Investment Group (RIG) call center * Managed all incoming and outgoing faxes for the RIG call center which has 90+ representatives * Pulled and recorded representatives' calls for their supervisors and for the Compliance Department * Made copies and distributed them to the appropriate people * Maintained and restocked individual copy/printer/fax stations throughout the floor

6/1998 - 9/2002

State Farm Insurance Cos.

Individual Contributor

  • * Developed code in COBOL and PL/I on IBM Mainframe for the Print Department * Analyzed problems and coded changes that were necessary to meet legal requirements * Wrote test plans, created test data, and tested changes * Assisted new analysts in the department with tools and processes

11/1996 - 12/1997

Alliance Plastics

Entry Level

  • * Installed software on all computers and connected them to the network * Maintained database of all computers and hardware * Performed daily update of invoices for the company and developed code on the AS/400

6/1992 - 5/1998

Farm Family Restaurant

Manager

  • * Promoted to Manager in 1996 * Customer service skills * Assisted in the training of new employees * Completed daily cash sheets and nightly deposits

Education

1998

Bachelor Degree

Gannon University

  • Management Information Systems

Medias

Type Name/Title URL Description
Website Career Builder http://careerbuilder.com job search website
Website Snag a Job http://snagajob.com job search website
Website Email http://gmail.google.com email
Website MySpace http://myspace.com friends
Website Face Book http://facebook.com friends and family

Skills

Keywords




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