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Account Management/Client Service
Strong Work Ethic, Friendly, Multitasker, Ambitious, Problem Solver
Customer Service Manager
About Me
Industry: |
Customer Service |
|---|---|
Occupation: |
Customer Service Manager |
Highlights: |
Started with company and in 2 years was promoted to manage the support group that supports over 3000 customers. |
Ideal Companies: |
UCG, Waste Management, Safeway Corporate, Microsoft, Dell, Best Buy Corporate, Sears Corporate, Marriott Corporate |
Education level: |
Bachelor |
Will Relocate: |
Yes |
Location: |
Olney, MD |
Major Responsibilities
Client Satisfaction- To ensure the client is happy with the service we provide in client support.
Account Management- To manage key accounts to ensure they get the best treatment and have direct access to supervisor/upper level support if needed.
Work Experiences
/2004 - /2006
Concur Technologies
Manager
/2002 - /2004
Henry M Jackson Foundation
Individual Contributor
/1999 - /2002
Origene Technologies
Entry Level
Education
Skills
| Skill | Rating |
|---|---|
| Hard Worker |  |
| Leadership | |
| Problem Solving | |
| Interpersonal Skills | |
| Written Communication | |
| Verbal Skills | |
| coaching | |
| Time Management | |
