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About Me
Industry: |
Clerical & Administrative |
|---|---|
Occupation: |
Office Clerk |
Highlights: |
Received two Special Recognitions from the Running Y Ranch Resort for My Dedication to Exemplary Service and Commitment to Excellence Received several customer compliments while employed with NEW also received awards for Perfect Attendance from NEW Licensed by the State of Oregon to be a Notary Public Also a Certified Basic Structural Firefighter and Wildland Firefighter |
Education level: |
High School/GED |
Will Relocate: |
No |
Location: |
Klamath Falls, OR |
Major Responsibilities
Making sure all needs were met for the cm
Making sure to ensure a one call resolution
Work Experiences
8/2008 - 11/2008
CVC Internet, LLC
Entry Level
- Answered phones, Collected customer payments, Answered internet connection option questions, Assisted customers in filling out appropriate paperwork for internet services, Filed customer information as needed
5/2007 - 5/2008
Carter & Potter, PC
Entry Level
- General and administrative filing, answering phones & taking messages, data entry, File papers at court and record deeds at the assessors office, researching deeds, Setup appointments, collect fees, fax and mail paperwork and letters to clients and
opposing attorneys and draft letters and notarize documents, Utilized different programs and applications such as Hot Docs Professional, The
Court Daily Dockets, PC Law, Time Matters & Inter-Office Email,Drafted Advanced Medical Directives and Power of Attorney Documents and
Corporation Documents and Stock Certificates, etc
6/2004 - 10/2006
NEW
Entry Level
- Troubleshoot Direct TV equipment
Added and changed Programming Packages
Ordered Pay Per View
Programming
Setup Service Calls when Troubleshooting failed and cancel service calls when
necessary
Transferred customers to correct departments
Took payments from customers many different methods
Explained Warranty coverage’s
5/2002 - 11/2002
Running Y Ranch Resort
Entry Level
- Answered and transferred customers phone calls
Secured reservations and assisted customers as needed, interfaced with dissatisfied
customers and made cancellations
Created spreadsheets and files utilizing MS Word, Excel and Power Point
Filed and assisted with other general office duties
Responsible for opening and closing office
Education
Keywords
Versed in using all types of office equipment and a variety of programs and applications such as MS Word, Word Processing, Vaca Trax, ACSR, QMS, RIO 3, STMS, Excel, ACT!, Power Point, MS Outlook, Springer-Miller, MS Outlook Forms, Hot Docs Professional, PC Law, Time Matters, OJIN, Inter-Office Email and Court Docket and Property Database for Deeds as well as Platypus
