CV, Curriculum Vitae and Online Resumes
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Customer Care Operations Executive - 20 Years of Experience - Connecticut or Greater Kansas City area
I am a passionate, innovative and seasoned customer service operations executive with over 15 years in architecting the design, execution, on-going performance and continuous improvement of world class service operational excellence. I have helped organizations set records for high quality and productivity, increased revenues, cost reduction, high customer satisfaction and low employee attrition, and have won national recognition by J.D. Power and Associates, Yankee Group, Computer Week and t...Ideal Companies: Companies with medium to large contact center/customer service operations, either internal or BPO
Tags: Best practices, Budgeting/forecasting, Customer service, Multi-site operations, Startups/Turnarounds, Six Sigma, Workforce optimization, Profit
A business executive who brings leadership that synthesizes argument and debate and cuts through to offer solutions that everyone can understand. A leader of integrity that others trust and want to follow. People feel empowered to accomplish not only what they know they can do, but also to attempt things once thought beyond their reach. Creating and leading such teams has resulted in increased efficiency across all business functions, in increased sales and profit margins, and in greater ROI...Tags: Leadership, Finance, Operations, Sales , Denver, CXO
Good negotiation skills and communication skills. Capable to attain set sales goal as well as enhance company sales. To get a job position as a sales representative and to improve career in sales field.Ideal Companies: medical sales
Tags: medical sales, outside sales, oil and gas sales, phramaceutical sales, chemical sales
A Senior IT Manager with 14+ years of experience delivering up to $8M in recurring revenues and cut costs to Fortune 100 organizations, especially through Diamond Claims adjudication and financial system. 5+ years of driving technical teams of up to 50 with up to 15 offshore resources to deliver s/w products generating multimillion dollar cost savings ahead of schedule.Ideal Companies: United Health, Aetna, Cigna, Oracle, Microsoft
Tags: IT Manager, technical manager, java,j2ee,.net,plsql, project manager, Application manager, software development manager, Java, J2EE, C
I feel I am a motivated individual and I pride myself on my ability to communicate effectively, mediate fairly, self-motivate and commit to the entire spectrum of health care from the patient and family, Physician and nursing on all levels to create a sou
To advance my career in health care by securing an administrative position that offers challenges and opportunities that will allow me continued use of my acquired experience and training, while at the same time supporting healthcare advances by participating in the commitment to the health of the community.Ideal Companies: hospitals, rehab centers, home care company
Tags: Pulmonary, respiratory, regional manager, healthcare, hospital, director